Please be prepared to answer the following COVID screening questions when making your appointment and upon arrival to our parking lot:

• 1. Are you or a member of your household having any of the following symptoms: fever, cough, shortness of breath, sore throat, chills, muscle pain, vomiting, diarrhea, or loss of smell or taste in the last 14 days?
• 2. Have you or a member of your household been diagnosed with COVID-19 (either by testing or by symptoms)?
• 3. Have you or a member of your household had close contact with someone with a confirmed case of COVID-19? 
• 4. Have you or a member of your household traveled outside the state of Illinois in the last 21 days?
• 5. Have you or a member of your household visited or received treatment in a hospital, nursing home, long-term care, or other healthcare facility in the past 30 days? 

If  the answer is YES to ANY of these questions, please CONTACT the office PRIOR to your appointment for further screening.

If you are unwell, have a fever, or are showing signs of an upper respiratory infection, such as cough or difficulty breathing, please stay home, and call the office for further instructions.

In accordance with the City of Chicago's Emergency Travel Order, patients returning from the following states are required to quarantine for 14 days before being seen in the office:    Alabama, Alaska, Arkansas, Colorado, Delaware, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

Effective October 23, 2020: As the season brings about colder temperatures, our nurses will be performing allergy shot and biologic treatment checks indoors. Patients receiving allergy shots and biologic treatments will continue to wait in their cars during the 30 minute observation period. At the end of the 30 minutes, our office will contact you by text or phone call, and we kindly ask that you enter and wait in the vestibule area immediately outside of our office suite for a nurse to check your arm(s). 

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Here at Glen Allergy & Asthma, we place top priority on the health and safety of our patients, staff, and their families.  We are open to serve you and your children, and we have instituted the following special practices and protocol to keep everyone safe:

• We promote social distancing.
• We require universal masking for all patients and staff.
• All patients and staff are screened for COVID-19 symptoms before entering the office, as well as during the scheduling process.  
• We have added time between appointments to limit the number of patients in the office at a time. 
• Whenever possible, we bring patients back directly to the exam room to minimize use of the waiting area.
• We ask parents to limit the number of people coming to our office to one healthy adult and one patient. 
• All exam rooms are thoroughly sanitized between each patient visit.  High-touch areas are cleaned and disinfected  frequently throughout the day.
• Hand sanitizer is readily available to patients  and staff  throughout our office. 
• Magazines, books, toys, and other materials that cannot be cleaned properly have been removed.
• We are conducting telemedicine visits (televisits) whenever possible and is necessary.  Televisits are performed on an encrypted, HIPAA-compliant, video-conferencing platform.

For additional information on COVID-19, please visit the CDC website at: https://www.cdc.gov/coronavirus/2019-ncov/summary.html

If you have any additional questions concerning your appointment, please feel free to contact our office at 847-832-6000.

Thank you for your patience and understanding. We are here for you during these unprecedented times.

- The Staff at Glen Allergy & Asthma